Tuesday, March 3, 2009

Expertise is overused. Try transdisciplinarity


Recently, I was referred to as an ‘expert’ in regards to my work on an upcoming iPhone application where I’m the lead architect (Don’t worry. I promise to not drown you in technobabble on this post). Upon hearing this, I was instantly uncomfortable and I felt compelled to correct the obvious error of judgment, if for nothing more than the sake of clarity rather than modesty. In any event, it made me think: “What do people really think an expert is? Do a few rudimentary accomplishments warrant ‘master’ or even ‘wizard’ level notoriety?” While I find several technologies and programming languages to be easy to use (Adobe Creative Suite, Actionscript, HTML, AJAX, sometimes Objective-C), I find myself realizing how little I know. The truth is, that I’m not an expert at all. I am able to pick up skills quickly and I’m able to use what I’ve learned over time effectively in different situations, but I would never say I’m an expert. To say that one is an expert implies that some threshold of knowledge has been reached or surpassed, and therein lies the problem. What happens next? Is there nothing left to learn? How many experts are self-judged and consequentially self-approved?

My personal solution: Stop trying to be an expert and become a transdisciplinarian. How do I do that? I chose to study the unions between and beyond scientific disciplines and humanities. As a designer and developer, I can see how proficiency in several related fields can improve the quality of my work and my dexterity overall. For example, I can infer what ‘good’ design is if I have design research which identifies visual cues, for example, that appear comprehensible by my target audience (See Gestalt Perception). Researchers such as Sam Ladner provide scientific and empirical evidence in an effort to influence the design of future products, but often this valuable quantitative and qualitative analysis is not used in the design process, if at all. (Recent post by Sam Ladner: Context, Time, and technology, Why do ethnography?) .

Another way of advocating transdisciplinarity is to consider the current U.S. economic situation. Millions of skilled workers, which include even more ‘experts’, are unemployed. In fact, comScore recently released a news brief stating online search behavior on search terms such as “unemployment”,”coupons”, and “bankruptcy” have increased year over year by 206%, 161%, and 156% respectively (comScore: Searches Using Term ‘Unemployment’ in December Triples versus Year Ago). Can anyone really afford to have a myopic view of what the job market considers to be valuable right now?


To help me change my thinking, I read a book entitled Pragmatic Thinking and Learning: Refactor Your Wetware by Andy Hunt which does an excellent job describing the the way our minds learn and think by introducing concepts such as the Dreyfus Model of skill acquisition. Hunt references second-order incompetence, which is loosely described as the condition of being unskilled and unaware of the deficiency, which may be a source of many self-proclaimed experts. I recommend the book, but the overall message is to try to become more holistic with our views of proficiency. A broader view of what your / our interests may help to make people more valuable today and in the future (circa end of the recession).

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1 Comments:

Blogger Sam said...

John, I love that you cited Dreyfus. His brother Hubert Dreyfus argues that that very model of skill acquisition is why computers cannot replace humans, i.e., that artificial intelligence models currently will never work.

I also like the term generalist, like your transdisciplinarity idea. If you have no biases, you can read philosophy, history, cognitive science, social theory, political economy and have a far, far more nuanced understanding of the world and your craft, whatever it might be. All too often we think of such pursuits as a "waste of money," as per the recent article on the NY Times on the future of the humanities:

http://www.nytimes.com/2009/02/25/books/25human.html?_r=1&scp=3&sq=humanities&st=cse

March 3, 2009 10:26 AM  

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